Pullyvan Krishnamoorthy

I'm

About

Proven IT support technician skilled in customer service and ticketing systems. Seeking to provide efficient process improvement at EPFL

IT Support.

Motivated IT support technician seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment.With experience handling networking concerns, implementing new software, installing new hardware, and addressing user concerns, I bring attention to detail and a dedication to technical improvement to each job.

  • Birthday: 04 April 1997
  • Website: www.pullyvan-krishnamoorthy.ch
  • City: Lausanne, CH
  • Age: 23
  • Degree: CFC Informaticien de gestion
  • Email: pullyvan.krishnamoorthy@gmail.com

Creative young professional offering a versatile but focused skill-set, a balance between creative and analytical qualities with an emphasis on quality-driven work.

Facts

500

Happy clients

15

Project

7

Hard worker

1,263

Hours of support

Skills

Ansible 80%
Slurm 80%
Windows 7 - 10 100%
Sysadmin tools (ipmi, Idrac, remote management) 100%
Docker 80%
Kubernetes 80%
Grafana 80%
VMware & Virtualbox & Vagrant 80%
ZFS 80%
LDAP & Kerberos 60%
OSX 100%
English B2

CV

Résumé

Pullyvan Krishnamoorthy

IT support with 3+ years in the STI faculty (School of Engineering) at EPFL, I work daily with a large team, to do level 2 and 3 IT support, server maintenance, monitoring maintenance, maintenance & creation of Playbooks and Ansible Roles

  • EPFL, Route Cantonale, 1015 Lausanne

Education

CFC Informaticien de gestion

2014 - 2018

Ecole des arches

Apprentissage d'informaticien de gestion (4 years)

    2016 - 2018
  • EPFL internship, Lausanne (2 years)
    • 2014 - 2016
  • Ecole des arches, Lausanne (2 years)

Professional Experience

IT support

2018 - Present

EPFL, Lausanne

  • Provided IT support services, troubleshooting and system operator
  • Created support service tickets and web-based ticketing systems to track and deliver support services
  • Strong background in Linux/Unix Administration and monitoring
  • Supported and managed computers rooms for more than 120 pcs (SWING, STRING, ELD040)
  • Participated in the STI Cluster project with 18 nodes, usage of Kubernetes (4 workers with GPU and 3 Master nodes)

Award

TPI (Final Project)

2018

Ecole des arches, Lausanne

  • Received an award for my final project "Ubuntu on ZFS root file system with FOG to deploy Windows and Ubuntu dual boot images"
  • It is still used as a PXE server to deploy Windows 10 in several computers room
  • 2018 Promotions